About Us
Being a web hosting customer can be embarrassing - you frequently have to deal with outages and a miserable and sluggish support service. On top of that, you have to log at least in 2 GUIs so as to administer your domains, billing transactions and your site itself. When we established My Dragonweb Hosting, we tried to change all that.
A Revolutionary Approach to Web Hosting
The hosting Control Panel is the part of the web hosting platform that the clients see. And ninety percent of the hosting service providers out there employ the very same Control Panel - cPanel. We, however, regard cPanel as being time-worn and difficult to use - it simply obstructs our work. This is why we arrived at the decision to employ another Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look & feel and offers billing, domain and web site administration possibilities, so you can manage all aspects of your web presence from one single location. What's more, it has a drag 'n' drop File Manager, so you won't have to use a 3rd-party FTP client. Our tests have verified that the Hepsia hosting Control Panel works 3 times as fast as other hosting Control Panels! We have also set up a hosting Control Panel demo account - you can check for yourself how the Hepsia Control Panel functions.
A Stable Hosting Platform
Your website has to be online. This is why we rely on high-end hosting servers powered by the powerful blend of Linux and Apache. We are also partnering with 4 world-class data centers where you can host your sites. This allows us to offer a ninety-nine point nine percent uptime guarantee.
A User-Focused Modus Operandi
Last, but most surely not least - we are there for you! We have Live Chat agents who are there to answer all your pre-sale queries and to help you fix small technological issues. We have an excellent 24-7-365 customer support service. We offer a 1-hour ticket response time guarantee, but in the majority of instances our client care team reps respond to support tickets in no more than 20 mins!